FAQ
Here are the frequently asked questions and our answers.
Shopping
In online shopping, an individual has the right to return the product (which is understood as informing us about it and shipping the items back to us) within 14 calendar days after the receipt of the ordered product. The cost of the return is paid by the customer.
Send an e-mail to contact@dailyartmagazine.com specifying the order number and the product that you wish to return. Send the item you wish to return, together with the receipt or proof of payment, to:
DailyArt, Aleja Wojska Polskiego 27/38, 01-515 Warsaw, Poland
When sending the package by traditional mail, remember to keep the proof of mailing! You might need it if there is a problem with the shipment.
The refund is usually completed within 14 days after the returned items have reached us. The refund form depends on the payment method selected upon the placement of the order.
Legal stuff
The website uses cookies for the purpose of correct and effective provision of services. You can determine the conditions of storing or accessing the cookies in your browser or configuring the service in accordance with the rules governing the use of cookies in our Privacy Policy, where you can also check the rules governing the processing of your personal data.
Sure! Here it is: Privacy Policy.
Here it is: Terms and Conditions (in English/Polish).
Payments
You can pay by PayPal or by the means offered in your country by WooPayments.
Sure, if you haven’t done it while checking out, please contact us at contact@dailyartmagazine.com
Shipping
We complete your orders within 1-5 business days from the moment of crediting our PayPal account with the payment, depending on the availability of the selected products. It means that the shipment will be dispatched not earlier than on the second day and not later than on the fifth day after we have received the payment.
Warsaw, Poland!
Our products are manufactured in Warsaw, Poland. We deliver our goods all over the world, we usually need 1-5 days to ship the product to you. The shipping cost depends on the total weight of the package, the country of shipment and fuel fees. In order to check for precise shipping cost, the chosen product must be added to the cart.
We use Fedex, DHL Express a nd DHL Parcel, which means that our packages should reach their destinations within 1-7 working days.
Europe, United States – DHL Express/Fedex – (1-3 working days)
Rest of the world – DHL Express/Fedex – (3-7 working days)
Poland – DHL Parcel – (1-3 working days)
After finishing your order you will receive an email with your tracking details.
Please keep in mind that the time of delivery can be exceeded at “holiday rush” – December – beginning of January.
*Some countries may charge customs and duties for your parcel. You are responsible for these customs and duties charges.
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